Terms and Conditions

Millesimé – B2B General Terms and Conditions (rev. Nov 2026)

General Terms and Conditions of Sale for Professional Clients “B2B – Standard”

Last updated: 03/11/2026

These General Terms and Conditions of Sale govern the sale of vintage clothing and accessories by Millesimé S.r.l. to Professional Clients, whether concluded remotely through the website b2b.millesime.it or through the other sales methods described in Article 3 (handpicking at the warehouse, video call, remote order). Before submitting an order, the Client is required to carefully read these General Terms and Conditions, which are made available on the Site so that they can be read, saved and archived.

Art. 1 – Definitions and Essential Elements

Unless otherwise provided in the Contract, the following terms and expressions shall have the meanings set forth below:

a) “Millesimé”: Millesimé S.r.l., with registered office at Strada Statale 7, Km 195, 81041 Vitulazio (CE), Italy (VAT No. IT06187481210), engaged in the sale of vintage clothing and accessories, with the following contact details: Tel. +39 0823 121 2302; Email hello@millesime.it (general information, inquiries, online purchase procedures, orders, shipping and complaints); Certified email (PEC): millesime@pec.it;

b) “Site” or “website”: the website accessible at b2b.millesime.it, owned by Millesimé;

c) “Client” or “Professional Client”: the natural or legal person who purchases from Millesimé for purposes related to their business, commercial, artisanal or professional activity, including resale, or an intermediary thereof, whether or not they hold a VAT number;

d) “Consumer”: a natural person acting for purposes unrelated to any business, commercial, artisanal or professional activity they may carry out;

e) “Parties”: Millesimé and the Client;

f) “goods” or “items”: the vintage clothing and accessories offered by Millesimé, including those listed in the electronic catalog on the Site. The catalog is constantly updated and the availability of each item may vary without notice;

g) “goods sold by weight (Kg)”: goods purchased by weight in sealed bags. As these are vintage and second-hand clothing and accessories, the bags may contain items showing signs of age or slight defects or damage;

h) “handpicked goods”: goods personally selected by the Client. In this case Millesimé is not responsible for items showing slight signs of age or minor defects;

i) “goods selected via video call or remote order”: goods selected by the Client via video call or remote order, which are inspected by Millesimé staff before shipment. As vintage and second-hand goods, they may show slight defects or damage due to age;

j) “shipping”: for the delivery of the purchased goods, the Client may choose one of the carriers that collaborate with Millesimé, or a carrier of its own choice expressly indicated by the Client. In the first case, Millesimé will:

  • obtain shipping quotes to determine the exact cost, which will be added to the invoice;
  • take out insurance for the goods during transport on the Client’s behalf, and send the Client photos of the loaded pallets or packages by email;
  • handle packaging;
  • prepare all shipping documentation.

In all cases, the transfer of risk is governed by Article 12;

k) “return”: if the delivered goods present significant and non-trivial damage, Millesimé, upon documented proof by photos and videos and return shipment at the Client’s expense, will inspect each item and may offer the Client either:

  • replacement of the goods: if replacement items are available in stock, the order will be processed within 24/48 hours; otherwise within 7/15 working days for processing and subsequent shipment;
  • a refund;

l) “login credentials”: the username or email address and the password associated with each Client’s account, required to access the Site’s restricted area and place orders online;

m) “working days” and “business hours”: Monday to Friday, excluding Italian national holidays, from 8:30 AM to 1:30 PM and from 2:30 PM to 5:00 PM (Italian time);

n) “General Terms and Conditions”: these General Terms and Conditions of Sale, which govern the relationship between Millesimé and Professional Clients;

o) “Contract”: these General Terms and Conditions together with the Order Confirmation. In the event of any inconsistency between them, the Order Confirmation shall prevail.

Art. 2 – Parties to the Contract

The parties to the Contract are Millesimé and the Client, whose data are indicated in the Order Confirmation issued or sent by Millesimé, which forms an integral part of the Contract. Millesimé’s data are set out in Article 1, letter a).

Art. 3 – Purpose of the Contract and Sales Methods

These General Terms and Conditions apply exclusively to contracts concluded with Professional Clients for the purchase of vintage and second-hand clothing and accessories from Millesimé.

Purchases may be made:

  1. online, through the Site, after registration (Article 4.1);
  2. by handpicking at Millesimé’s warehouse, by video call or by remote order, after contacting Millesimé by email (Article 4.2).

Clients without a VAT number may purchase under these General Terms and Conditions, provided that they purchase for purposes related to their business, commercial or professional activity, including resale. By placing an order, the Client declares that this is the case. Clients without a VAT number receive a regular invoice including VAT, as set out in Article 8.3.

Millesimé reserves the right to refuse orders from Clients who do not meet these requirements.

Art. 4 – Purchase Procedure and Conclusion of the Contract

4.1 Online orders through the Site

a) After registering on the Site, the Client may purchase one or more items listed in the electronic catalog, illustrated and described in the related product pages, by adding them to the cart and following the procedure provided by the Site;

b) The publication of items on the Site constitutes an invitation to the Client to submit a purchase proposal. Before submitting the order, the Client is shown a summary page that includes the selected items, their price exclusive of VAT and the delivery costs, where already determined. These General Terms and Conditions and the Privacy Policy can be viewed, saved and printed before the order is submitted;

c) By submitting the order, the Client makes a contractual proposal and pays the amounts due under Article 8.1. By sending the order, the Client declares to have read and fully accepted these General Terms and Conditions. The Client is encouraged to print and save the order summary;

d) Millesimé may accept or reject the order at its sole discretion, without the Client being entitled to raise claims of any kind. Acceptance is confirmed by an Order Confirmation email sent to the address provided by the Client. The Contract is concluded when the Order Confirmation is sent, subject to letter e). If the order is rejected, Millesimé refunds in full any amount already paid;

e) The Order Confirmation is sent following an automated check. Should Millesimé detect errors in the catalog or in the order regarding the price, characteristics or availability of an item, it will promptly notify the Client to agree on the modification or cancellation of the order, refunding any amount paid for items not supplied;

f) Where VAT is due under Article 8.3, Millesimé sends the Client the invoice including VAT, with a request for payment of the VAT amount. The goods are shipped only after all amounts due have been received.

4.2 Orders by handpicking, video call or remote order

a) Once the order has been confirmed, Millesimé sends the Client the invoice for the goods and shipping costs, plus VAT where due under Article 8.3;

b) The Client pays the invoice in full, using one of the methods set out in Article 9;

c) Upon receipt of payment, Millesimé prepares the order;

d) Millesimé ships the goods, or makes them available for collection, only after full payment of the invoice.

Art. 5 – Description and Visual Representation of Goods

Millesimé offers quality vintage and second-hand clothing and accessories. The Client is fully aware that, as these are used goods, the items purchased may show signs of wear or slight damage due to age.

The images of the items on the Site, where available, normally correspond to photographs of the actual products. They serve solely to present the items for sale, without any guarantee of exact correspondence between the image and the actual item.

In case of discrepancy between an image and the written description on the product page, the written description shall prevail.

Art. 6 – Availability of Goods

The Client may only purchase items listed in the catalog published on the Site, in the quantities indicated there. Prices and availability may be changed at any time without prior notice.

Due to simultaneous access by multiple users, the actual availability of an item may vary during the day compared to what is displayed on the Site. When the order is submitted, the Site checks the actual availability of the selected items and notifies the Client before payment if one or more items are no longer available.

Millesimé undertakes to fulfill its obligations promptly and in accordance with Article 11. Should delivery times be delayed compared to those indicated on the Site before the order, Millesimé will promptly notify the Client by email. Should it be impossible, for any reason, to deliver the purchased items in accordance with Article 11, Millesimé may cancel the order, informing the Client and refunding any amount already paid for the items not delivered.

Art. 7 – Prices and Delivery Costs

The Client pays the price indicated in the Order Confirmation. All prices on the Site are exclusive of VAT. VAT, where due, is charged as set out in Article 8.3. If an item is discounted, the discount percentage, the original price and the final price are displayed. Should an item display different prices in different sections of the Site, the price shown on the product page shall prevail.

Shipping costs are calculated based on the weight and packaging characteristics of the order and are shown on the summary page before the order is submitted. For orders requiring international shipping, Millesimé may contact the Client to confirm the shipping method and related costs, which will be invoiced separately.

Art. 8 – Payment and VAT

8.1 Online orders. For orders placed through the Site, the Client pays the full price of the goods and the shipping costs shown at checkout, exclusive of VAT, at the time the order is submitted.

8.2 Orders by handpicking, video call or remote order. Millesimé sends the Client the invoice for the goods and shipping costs, plus VAT where due under Article 8.3. The Client pays the invoice in full, and the goods are shipped or made available for collection only after payment has been received.

8.3 VAT. Millesimé issues a regular invoice according to the Client’s tax position:

a) Clients established in Italy, with or without a VAT number: invoice including Italian VAT;

b) Clients established in another EU Member State with a valid VAT number registered in the VIES system: invoice without VAT, as an intra-Community supply subject to reverse charge (Art. 41 of Decree-Law No. 331/1993);

c) Clients established in another EU Member State without a valid VAT number: invoice including Italian VAT;

d) Clients established outside the EU: invoice without VAT, as an export supply (Art. 8 of Presidential Decree No. 633/1972), subject to the customs documentation required by law. Import duties and taxes in the country of destination are borne by the Client.

8.4 VAT integration. In the cases under letters a) and c), Millesimé sends the Client the invoice including VAT, with a request for payment of the VAT amount not yet paid. The goods are shipped only after this amount has been received.

8.5 VAT number check. A Client claiming the treatment under letter b) must provide a valid VAT number before the order is placed. Millesimé checks it in the VIES system; if the number is not valid, the treatment under letter c) applies.

Art. 9 – Payment Methods

Payments are made by immediate bank transfer, PayPal, or Visa or Mastercard credit card.

For immediate bank transfers, the Client must use the following IBAN: IT43L0200840141000401032116 – UniCredit S.p.A., account holder Millesimé S.r.l., Strada Statale 7, Km 195, 81041 Vitulazio (CE), Italy (VAT No. IT06187481210). Payment details are also included in the Order Confirmation email. The payment description must include the order number and the Client’s name or company name, and the Client must email a copy of the payment receipt to contabilita@millesime.it.

Goods are shipped only after actual receipt of all amounts due under Article 8, including any VAT.

Any fees charged by the Client’s bank are borne by the Client. The Client is responsible for checking these fees with their bank in advance.

Art. 10 – Shipping Documents and Invoicing

For each Contract, Millesimé issues an invoice for the goods supplied, applying the VAT treatment set out in Article 8.3.

The Client is fully responsible for the accuracy of the data provided for invoicing purposes, including their VAT number and country of establishment. Any consequences of incorrect or untruthful data, including any VAT that becomes due, are borne by the Client.

No changes to an invoice are possible after it has been issued, except where required by law.

Art. 11 – Shipping and Delivery Times

Millesimé normally ships the order within 48 hours (excluding weekends and holidays) from receipt of all amounts due under Article 8, including any VAT.

If an issue arises with the carrier during transport and the package does not arrive within the indicative time, the Client may notify Millesimé, which will try to resolve the matter with the carrier within a reasonable time. Millesimé advises the Client not to contact it before the indicative time has elapsed, as the data needed to deal effectively with the carrier would not yet be available.

The processing and delivery times above are indicative and not guaranteed, due to the many variables involved, particularly in the carrier’s delivery phase. They refer to items available in stock at the time of the order.

Millesimé is not responsible for delays due to force majeure or unforeseen circumstances, including strikes, weather events, public holidays, warehouse inventory operations, business relocations, IT system changes and other extraordinary events, which may extend fulfillment times by several days. In any case, should delivery be delayed compared to the times indicated on the Site before the order, Millesimé will promptly notify the Client by email.

Art. 12 – Delivery of Goods and Transfer of Risk

12.1 Pursuant to Article 1510, paragraph 2, of the Italian Civil Code, where the goods are to be transported, Millesimé fulfills its delivery obligation by handing the goods over to the carrier or forwarder, whether chosen by Millesimé or by the Client. The risk of loss of or damage to the goods passes to the Client at that moment.

12.2 Where Millesimé takes out transport insurance under Article 1, letter j), it does so on the Client’s behalf and assists the Client in submitting any claim to the carrier or insurer.

12.3 Where the goods are collected by the Client at Millesimé’s warehouse, risk passes to the Client upon collection. Where Millesimé delivers the goods with its own vehicles and staff, risk passes to the Client upon delivery at the agreed destination.

12.4 The delivery times indicated on the Site are for reference only, as set out in Article 11. Unless otherwise communicated by Millesimé, delivery is made at curbside.

12.5 The Client, or an authorized representative, must be present at the delivery address to accept the goods. Carriers usually deliver between 8:30 AM and 7:00 PM. If no one is present, the carrier will leave a notice with instructions to arrange a new delivery.

12.6 If delivery cannot be completed for reasons attributable to the Client, including their absence or failure to contact the carrier as set out in Article 12.5, the Client bears the additional shipping costs incurred by Millesimé.

Art. 13 – Inspection upon Delivery

At delivery, the Client must check that the number of packages matches the transport document and that the packaging, including any seals, is intact, undamaged and unaltered, paying particular attention to any signs of breakage or tampering.

Any damage to the packaging or items, or discrepancy in the number of packages or labels, must be reported immediately by the Client, who must declare in writing to the carrier that the goods are accepted “subject to inspection” or that they are “damaged”. Otherwise, no claims will be accepted.

The Client must also report to Millesimé any issue concerning the integrity, correspondence or completeness of the items received within 24 (twenty-four) hours of delivery, by email, PEC or registered mail with return receipt to the addresses in Article 1, letter a), under penalty of forfeiture.

Art. 14 – Return of Goods

Without prejudice to Article 1, letter k), any return must be authorized in advance by Millesimé, which reserves the right to inspect the goods and assess responsibility for the reported defects or damage.

If the inspection confirms significant and non-trivial damage, Millesimé offers the Client, with return shipping costs borne by the Client:

  • replacement of the goods: if replacement items are available in stock, the order is fulfilled within 24/48 hours; otherwise within 7/15 working days before shipment;
  • a refund.

Art. 15 – Force Majeure and Acts of Third Parties

Millesimé is not liable for force majeure, unavailability of means of transport, acts of third parties, or unforeseen or unavoidable events that delay deliveries, make them difficult or impossible, or significantly increase delivery costs.

In such cases, Millesimé may split, postpone or cancel the delivery, in whole or in part, or terminate the Contract, promptly informing the Client by email. The Client is then entitled to a refund of any price already paid for the goods not delivered, excluding any other claim or compensation against Millesimé, which the Client expressly waives by accepting these General Terms and Conditions.

Art. 16 – Handling, Washing and Storage of Goods

The vintage clothing and accessories sold by Millesimé are sanitized using nitrogen, in compliance with applicable regulations. Any washing or further treatment is the sole responsibility of the Client.

Negligent or inexpert handling, washing or storage may damage the items and compromise their quality. Millesimé is not liable for damage resulting from improper handling, washing or storage, and any warranty in this respect is expressly excluded.

Art. 17 – Client Responsibility

The Client is solely responsible for any damage to the items caused intentionally, negligently or carelessly, or for other reasons not attributable to Millesimé. The Client is also solely responsible for any consequences of repairs, modifications or tampering.

Art. 18 – Exclusion of the Right of Withdrawal

The Client acknowledges that the right of withdrawal granted to Consumers does not apply to this Contract.

Art. 19 – Login Credentials

The Client must keep their login credentials with the utmost care and confidentiality and must not share them with others. The Client must immediately notify Millesimé of any theft, loss or compromise of the credentials, or of any unauthorized use by third parties. The Client is liable for any damage caused to Millesimé or third parties by failure to comply with these obligations.

Millesimé may delete, without prior notice, the account of a Client who has made no purchases within 90 (ninety) days of registration.

Art. 20 – Content Uploaded by Clients

Registered Clients may post comments, reviews and opinions on the products in the catalog. This function may not be used for unlawful purposes, including spam and defamatory, threatening or hateful content, or content that violates privacy or personal dignity. Advertising, propaganda and references to competing sites or companies are also forbidden. Such content is published free of charge and may be deleted by the Client at any time from their account. Millesimé may remove any content at any time, for example if the reviewed item is no longer sold or the review area is closed.

Under Legislative Decree No. 70/2003, Millesimé has no obligation to monitor Client activity. However, it may remove any content it becomes aware of that is unlawful or breaches these prohibitions, or upon request of judicial or administrative authorities or third parties claiming harm. In such cases Millesimé will notify the Client and may suspend or delete their account without notice, without prejudice to any other legal remedy.

Art. 21 – Amendments

Millesimé may amend these General Terms and Conditions at any time without prior notice. Amendments take effect from their publication on the Site, on the date shown at the top of this document.

Unless otherwise expressly agreed, contracts already concluded remain subject to the version in force when they were concluded.

Art. 22 – Minor Negligence and Limitation of Liability

To the extent permitted by Article 1229 of the Italian Civil Code, Millesimé is not liable for any damage, including to third parties, arising from its own minor negligence.

In no case shall Millesimé’s total liability exceed the amount paid by the Client under the Contract.

Art. 23 – Intellectual Property Rights

All trademarks, intellectual works, distinctive signs, names, images, photographs, texts, graphics and other intangible assets reproduced on the Site and protected by intellectual and industrial property laws and international conventions remain the exclusive property of Millesimé or its licensors. The Client acquires no rights over them by accessing the Site or entering into Contracts.

Art. 24 – Privacy and Processing of Personal Data

Millesimé processes personal data in compliance with Regulation (EU) 2016/679 (GDPR) and Legislative Decree No. 196/2003, as amended by Legislative Decree No. 101/2018, according to the principles of lawfulness, fairness, transparency and confidentiality. The full Privacy Policy is available on the Site and can be viewed and saved at any time before the Contract is concluded.

Pursuant to Articles 13 and 14 GDPR, Millesimé informs the Client that:

a) data are processed to perform the Contract and the services requested, and to comply with legal obligations, including tax and accounting obligations (Art. 6(1)(b) and (c) GDPR);

b) data are not used for marketing purposes or to send invitations to events organized by Millesimé or its affiliates;

c) data may be processed with or without electronic tools, on paper or digital media, by Millesimé and its authorized staff and processors. Data may be communicated, for the purposes above only, to banks, carriers, debt collection agencies, credit insurers, professionals and consultants, and public entities and institutions;

d) providing the data is mandatory: refusal prevents Millesimé from performing the Contract;

e) data may be stored on cloud platforms, which may involve transfers outside the EU. Any such transfer takes place with the safeguards required by Chapter V GDPR;

f) data are retained for 10 (ten) years from collection, in accordance with tax and accounting obligations;

g) the Client has the rights set out in Articles 15 to 22 GDPR, including access, rectification, erasure, restriction, data portability and objection, and the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali);

h) these rights may be exercised by written request to amministrazione@millesime.it;

i) the Data Controller is Millesimé S.r.l. (VAT No. IT06187481210), Strada Statale 7, Km 195, 81041 Vitulazio (CE), Italy, represented by its legal representative, Mr. Francesco Esposito.

Art. 25 – Confidentiality

All information and documentation the Client becomes aware of in connection with the Contract, except information that is public or commonly known, is confidential and subject to an obligation of secrecy.

Art. 26 – Additional Provisions

All purchases are governed by these General Terms and Conditions and by any additional operating instructions found on the Site. In case of conflict, these General Terms and Conditions prevail.

Art. 27 – Customer Support

The Client may request support regarding purchases by contacting Millesimé S.r.l., Strada Statale 7, Km 195, 81041 Vitulazio (CE), Italy (VAT No. IT06187481210): Tel. +39 0823 121 2302; Email hello@millesime.it (general information, inquiries, online purchase procedures, orders, shipping and complaints); PEC millesime@pec.it.

Art. 28 – Applicable Law and Jurisdiction

The Contract is governed by Italian law. The United Nations Convention on Contracts for the International Sale of Goods (Vienna, 1980) is expressly excluded.

The Court of Santa Maria Capua Vetere has exclusive jurisdiction over any dispute concerning the application, interpretation or performance of the Contract.